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Due to high holiday order volume, shipping and support response times are currently longer than expected. Thank you for your patience!

  1. Spring Creators
  2. General FAQs
  3. Getting Started

Getting Started

  • Frequently Asked Questions
  • How Spring works
  • Your ultimate checklist to jumpstart sales
  • How to run a successful sale
  • How digital products work
  • Payouts
  • Analytics
  • What Payment Methods Are Accepted on Spring Stores?
  • Afterpay FAQs
  • Fulfillment and Shipping Times
  • Local Fulfillment FAQ
  • Why Buyers See an SMS Consent Checkbox at Checkout
  • Listing FAQs
  • Custom domain FAQ’s
  • Pixel FAQ’s

Still need help?

Get in touch with our support team. In the meantime, you can check on your order here:

Track your order

Live chat

Chat with a live support specialist from 9 am to 5 pm US EST, Monday to Friday. You can find the chat bottom-right corner of our helpcenter and all store/listing pages.

Support ticket

Don't want to chat? You can request an email response from our team using our live chat feature in the bottom-right corner of our helpcenter. We’ll follow up as soon as possible.

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